What We Collect and Why We Hold It
When you register, we collect your name, email address, phone number and the details you supply for identity verification. When you deposit or withdraw through Touch 'n Go eWallet, Boost or GrabPay, our payment processor captures the transaction reference — we do not store your e-wallet
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credentials or PIN on our servers. We also log device type, IP address and session activity to keep your account secure and to detect unusual access. Cookies help us remember your login state and your preferred lobby view; you can manage cookie settings in your mobile
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or desktop browser at any time. We hold your data for as long as your account remains active and for the period required under Malaysian data protection obligations after it closes. Data is shared with payment processors and identity verification services only — no marketing partners,
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no third-party advertisers. Where access or eligibility is discussed, availability depends on local law. If you have questions about a specific record we hold, our support team can pull your data log on request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.